As fynbos and wildflowers spring to life throughout the Western Cape, the team at Mosaic have an extra flash of colour in our cheeks – we’re blushing with pride! Amazing TripAdvisor reviews have been arriving, and we’re thrilled that our guests have had memorable, and relaxing breakaways with us.
The accommodation is superb, the food is incredible and the staff are nothing short of amazing! Thank You Mosaic, for a truly memorable weekend! – 190Tracy via TripAdvisor
I would recommend mosaic to anyone wanting a romantic or family getaway in a spectacular setting. – Fed H via TripAdvisor
When people take the time to review us, their input and insights are always welcome, regardless of which end of the rating scale they may fall. Hospitality is never a race, but a journey – you’re not aiming to reach a point and then stop, satisfied with reaching some level of service delivery. It doesn’t work like that. You constantly look at where you are today, and move forward – tweaking, improving, and above all – learning. At Mosaic, we will continue to do the little things that delight you:
Everyone we met was extremely friendly, helpful and professional. Our lodge had a game lodge feel and was equipped with anything you need. Mungo towels and rain bath products added to it. The mini bar had a nice selection and there was even a lemon for your Gin&Tonics (something I have not come across anywhere else so far). – js_bcn via TripAdvisor
However, attention to detail would mean nothing without the enthusiasm, and passion of our staff – and it’s tangible.
Marcelino, Jennifer, and the rest of the staff were just excellent–always trying to find ways to improve our stay. – Michael J via TripAdvisor
From a ‘friendly service perspective’, probably one of the best places I have ever been to! – KristinMW via Trip Advisor
Vivienne is the dictionary entry for professionalism, warmth and hard work. She does this (and running up and down between your table and The Spookhuis) with a smile on her face and her passion and energy is contagious! She is the star of the show whilst Marcelino, the General Manager goes out of his way to mingle and interact with guests by sharing his vast knowledge of nature, fauna and flora due to his prior experience as a guide in some of Africa’s finest destinations. Marcelino is a true professional and one can feel the warmth and passion he and his staff exude. – 720etienneb via TripAdvisor
So, as we prepare our rooms for the next guest arrival, cook up the next meal in our 1892 Spookhuis kitchen, and position a vase, or a book ‘just so’, we take this moment to thank our guests for taking time out of their busy lives to review us, write to us, or like us on Facebook.